California Registered Dental Hygienist (RDH) Law and Ethics exam

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When a client requests to use text or email for communication between sessions, what should the therapist consider?

Provided ethical informed consent
Legally maintained confidentiality
Legally avoided client abandonment
Avoided a dual relationship

The correct answer is: Provided ethical informed consent

When a client requests to use text or email for communication between sessions, it is essential for the therapist to consider the ethical implications of informed consent. Informed consent is a fundamental principle in therapy, requiring that clients understand the potential risks and benefits of their treatment. This includes the methods of communication and the limitations regarding confidentiality that can arise when using digital forms of communication. Text and email exchanges may pose risks to privacy that are different from face-to-face or secure telephone conversations. There is a possibility that these communications could be intercepted, or that private information may not be stored securely. Therefore, it’s vital that the therapist discusses these risks with the client, ensuring they are fully aware and agree to communicate in this manner. This conversation helps to maintain an ethical framework, where the client can make informed decisions about their treatment. While confidentiality, client abandonment, and dual relationships are important considerations in therapy, the primary focus on this question is the need to provide informed consent regarding the use of electronic communication methods. A thorough understanding of the ethical standards involved helps to protect both the therapist and the client.