California Registered Dental Hygienist (RDH) Law and Ethics exam

What should be done when a client expresses a desire to discontinue therapy due to cost?

1. Terminate the client immediately

2. Suggest alternative therapists

3. Consider creating a sliding-scale fee

4. Encourage the client to explore their feelings about therapy

The correct answer is: Consider creating a sliding-scale fee

When a client expresses a desire to discontinue therapy due to cost, considering the creation of a sliding-scale fee is a practical and compassionate approach. This option allows the therapist to adjust the fee based on the client's financial situation, thus making therapy more accessible without compromising the quality of care. Implementing a sliding-scale fee demonstrates a commitment to supporting clients and taking their financial concerns seriously. It also helps maintain the therapeutic relationship, showing that the therapist values the client's well-being. The approach of maintaining the therapeutic relationship while being flexible in financial matters is crucial for client retention and overall satisfaction with the therapy process. By addressing the cost issue directly, the therapist can collaborate with the client to explore solutions that might enable them to continue receiving necessary support without the burden of financial stress.