California Registered Dental Hygienist (RDH) Law and Ethics exam

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What should a therapist do when a client expresses anger towards them during the session?

  1. Ignore the anger to avoid confrontation

  2. Terminate the session immediately

  3. Explore the client’s feelings and discuss them openly

  4. Redirect the conversation to more pleasant topics

The correct answer is: Explore the client’s feelings and discuss them openly

When a client expresses anger during a session, the appropriate response is to explore the client’s feelings and discuss them openly. This approach allows the therapist to create a safe space for the client, acknowledging their emotions, which is crucial for effective therapeutic engagement. By addressing the anger directly, the therapist helps the client process their feelings, fostering better communication and understanding in the therapeutic relationship. This method also promotes emotional validation, which can enhance the client's trust in the therapist and the therapeutic process. It opens up pathways for deeper discussion about any underlying issues contributing to the client's anger. In therapeutic settings, avoiding or ignoring negative emotions can lead to misunderstandings and hinder progress, as would terminating the session or redirecting the conversation without addressing the client's feelings.

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