California Registered Dental Hygienist (RDH) Law and Ethics exam

What action should a therapist take if they realize they are not competent to treat a specific issue presented by a client?

1. Continue therapy and learn on the job

2. Refer the client to another professional

3. Seek supervision while continuing to work with the client

4. Inform the client they need to find another therapist

The correct answer is: Refer the client to another professional

Referring the client to another professional is the most appropriate action when a therapist recognizes that they lack competence to address a specific issue. Competence is a fundamental aspect of ethical practice in therapy, ensuring that clients receive the best possible care for their specific needs. When a therapist is aware of their limitations, they uphold their professional responsibilities by seeking out a colleague or specialist who has the necessary expertise to provide effective treatment. This approach prioritizes the well-being of the client and promotes their trust in the therapeutic process. It also demonstrates an understanding of the ethical obligation to do no harm and ensure that clients are guided to the resources that will best support them. The therapist’s referral acknowledges that some issues may fall outside their scope of practice, thus safeguarding the client's welfare. Continuing treatment while trying to learn on the job does not guarantee the client will receive the appropriate care and could potentially exacerbate their issues. Seeking supervision may provide additional support, but it's critical that the client’s needs are addressed by someone with the necessary competence immediately. Informing the client to find another therapist lacks the proactive approach necessary; referral signifies care and responsibility, while simply directing them elsewhere may leave them feeling abandoned and unsure of their next steps.