California Registered Dental Hygienist (RDH) Law and Ethics exam

In the context of client confidentiality, what must a social worker obtain before discussing a client’s case with other professionals?

1. Client’s verbal agreement

2. Client’s written consent

3. Client’s implied consent

4. Public knowledge of the case

The correct answer is: Client’s written consent

In the context of client confidentiality, obtaining written consent from the client before discussing their case with other professionals is essential for several reasons. Written consent provides a clear and formal acknowledgment from the client that they understand and agree to the sharing of their information. It protects both the client and the social worker by documenting the client's wishes, which can be crucial in case any disputes arise regarding privacy or confidentiality. Moreover, laws such as HIPAA (Health Insurance Portability and Accountability Act) emphasize the importance of protecting a client’s personal health information. Written consent ensures compliance with these legal standards, which require documented permission for the release of information to third parties. Verbal agreement and implied consent, while potentially suggesting some form of agreement, may not offer the same level of clarity or legal protection as written consent. Additionally, public knowledge of the case does not serve as a valid basis for discussion, as confidentiality still must be respected regardless of external awareness. Thus, obtaining the client's written consent is both an ethical obligation and a legal requirement in the social work profession.