California Registered Dental Hygienist (RDH) Law and Ethics exam

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If a family's insurance coverage ends after 10 sessions, what is the recommended action?

Refer them to a low fee clinic
Accommodate your fee since there is a bond
Terminate with the family since you met terms of contract
Assess their motivation for continuing therapy

The correct answer is: Accommodate your fee since there is a bond

The recommended action is to accommodate your fee since there is a bond with the family. This approach emphasizes the importance of the relationship and commitment established between the dental hygienist and the family. When a bond has been formed, especially in a therapeutic or patient-provider context, it's essential to consider the ongoing needs of the family beyond just financial aspects. Accommodating the fee can maintain continuity of care and support for the family while also demonstrating empathy and understanding of their situation. This is crucial in fostering trust and loyalty, which are key components in healthcare relationships. Additionally, it can provide an opportunity for the hygienist to discuss the family's financial situation directly and see if there are other ways to support their continued care, thereby reinforcing the bond rather than severing it. This option reflects a considerate approach that values the clinician-patient relationship and is in alignment with ethical practice standards that prioritize patient welfare and accessibility to care.